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Showing posts with label Detailing sequence. Show all posts
Showing posts with label Detailing sequence. Show all posts

January 13, 2015

Detailing Sequence

Detailing Sequence
1-Pre - call Planning.
2-Sales Call.
3-Post - call Analysis



1-Pre - Call Planning

Pre Call Planning means effective communication
With the customer starts before the sales interview
By preparing the proper receptive climate as follows

-Set call objectives
-Select opening statement, and core message.
-Select documentation/supporting materials.

Appropriate documentation and support materials include:
Promotional materials.
Clinical research paper.
Product labeling.
Patient education materials.
Product samples.

2-Sales Call

Five-Steps Approaches for Competitive Sales Call
A-Build credibility.
B-Probing.
C-Deliver Message.
D-Resolve areas of concern.
E-Close the sale.

A-Build Credibility

A-Build Credibility:
Intent
Propriety
Commonality
Competence
Be empathic
Be genuine


B-Probing


C-Deliver The Message


D-Resolve Areas Of Concern(Handling Objections)


January 12, 2015

E-Close Sales Call

When you close?

How to close?