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January 16, 2015

Communication Management


In sales career communication play a vital role in the succession such career, for people working in sales and for other who plans to work in sales find here topic about communication.







Our Responsibility * To understand
* Be understood

The Art Of Communication is:
* To make the new familiar
*And the familiar interesting.

Types of Communication:
*Verbal communication
*Non-Verbal communication (Body language)
- Action is a much better explainer than talking.
- If anything falls body language not.
- So, to keep communication you have to keep looking.
-Try not to assume too much from body language.
Communication Anatomy 
Sender --- Message ---Receiver ---Feedback--
The message needs feedback to confirm that communication has happened
No feedback = No communication

Communication Skills Matter:
1- You can’t be successful without good communication skills.  
2-Communicating is not as easy as you think.
3- 80 % of one’s time is spent in communication.
· In a study found that people spend 8 out of 10 minutes communicating as follow:
* Writing 9 %
* Reading 16 %
* Speaking 30 %
* Listening 45 %
4-The dynamics of interaction matters.
- Try not to assume too much from body language.
- Be aware that meaning can vary with each individual.
- Keep things in the same context in which they were said.

Communication Ingredients: • Speaking
• Listening
• Dynamics of the Interaction

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